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What Are Your Customers Really Saying? How AI Voice Analytics Unlocks Deeper Insights

November 4, 2025

In a world where customers have more choices than ever, understanding what they really want has never been more important. Every conversation holds insights that can shape products and services, and drive business growth – but often these insights remain hidden. Traditional call monitoring and manual analysis are limited, often capturing only a fraction of […]

AI

How Can AI Mitigate Information Overload in the Workplace?

October 28, 2025

Professionals are bombarded with more information than ever before. Emails, meetings, reports, dashboards, documents, chat messages – the sheer volume of information we’re expected to consume and respond to daily can be overwhelming. This phenomenon, known as information overload, is becoming a serious barrier to productivity, efficiency and employee wellbeing. But could AI hold the […]

AI

Is Voice AI Safe? Navigating the Risks and Rewards of Voice Technology

October 21, 2025

Voice AI is part of our everyday lives, from smart speakers and virtual assistants to customer service bots and voice-enabled apps. But as this technology becomes more widespread, so do questions about its safety. Is voice AI secure? What are the risks, and how can businesses and individuals protect themselves? In this blog, we explore […]

AI

Should Companies Consider Hiring a Chief AI Officer?

October 14, 2025

AI is playing a pivotal role in transforming industries and business operations. From automating mundane tasks to delivering actionable insights, AI has become essential for companies looking to stay ahead. But as companies continue to embrace AI, a new question arises. Should companies consider hiring a Chief AI Officer (CAIO)? Let’s explore both sides of […]

AI, Automated Analytics

AI and Customer Service: Should AI Replace the Human Touch?​

October 7, 2025

In today’s fast-paced digital landscape, businesses are increasingly turning to artificial intelligence (AI) to enhance customer service operations. From AI chatbots handling routine inquiries to AI-powered analytics providing deep insights into customer interactions, the integration of AI in customer service is reshaping how companies engage with their clients. However, this technological advancement raises a critical […]

AI, Automated Analytics, News

Lord Kulveer Ranger Appointed as Non-Executive Director

August 29, 2025

Automated Analytics today announces the appointment of Lord Kulveer Ranger as a Non-Executive Director to its Board. Lord Ranger has extensive experience spanning technology, infrastructure, and public policy. His career includes senior leadership positions across the private and public sectors, with a proven track record of guiding complex organisations through periods of strategic growth and innovation. In […]

Prime Minister Keir Starmer meets Automated Analytics
AI, AI Growth Zone, Business, Events, News

Prime Minister Keir Starmer meets Automated Analytics

April 10, 2025

Today, Prime Minister Keir Starmer met with Automated Analytics at an event announcing Government backing for the reopening of Doncaster Sheffield Airport. On the landmark £30m investment Mark Taylor, CEO Automated Analytics said, “The significance of today’s announcement cannot be underestimated, from creating over 5,000 jobs to sending a clear signal to the world that […]

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AI

How Can AI Alleviate Employee Burnout?

March 31, 2025

Employee burnout is a critical concern for businesses in the UK, leading to decreased productivity higher turnover rates, and diminished employee well-being. In response, companies are increasingly turning to artificial intelligence (AI) to mitigate burnout by automating mundane tasks, enhancing work-life balance and fostering a more engaged workforce. Understanding employee burnout The World Health Organisation […]

AI, Business, Insights

The Ultimate Guide in Battle Cards for Sales Teams

March 24, 2025

It’s critical for sales teams to be equipped with the right tools to gain an edge over competitors. One such indispensable tool is the sales battle card – a concise, strategic document that empowers sales representatives with critical information to effectively engage prospects and close deals. This comprehensive guide delves into the essentials of creating […]

gateway one doncaster
AI, AI Growth Zone, Automated Analytics, Events, Gateway One, News

Work set to begin on Doncaster’s flagship digital tech hub

March 13, 2025

Construction work will soon begin on Doncaster’s Gateway One development, a new 52,000 sq. ft Grade A office building on Trafford Way which is set to become Doncaster’s new digital tech hub with global AI firm Automatic Analytics among the founding businesses set to take up residence.  Work on the £32m development, located adjacent to […]

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