Call360
Stop draining resources and guessing why people call
Analyse 100% of your call in a flash with our Call360 solution!
Analyse 10,000 of your calls in 0.2 seconds through the power of AI.
From intelligent automation that accelerates reporting and analytics, our Call360 solution is designed to make your call centre successful through improved performance.
Saving time
Save your team valuable time each week by analysing every call without spending hours listening to them all.
Reduce costs
Reduce costs and call volume by quickly identifying the reason why customers are calling.
Increase profits
Quickly identify issues regarding dropped calls, lost customers, and unsuccessful calls using the data to improve overall customer journeys.
AI Powered Speech Analytics
Call360 records, transcribes and categorises every customer call. Telling you where your calls came from and also what happened on them - did you drive a sale, a customer service enquiry, complaint or a booking?
Analyse 100% of your calls within a flash
With our Call360 solution, you can discover exactly why people call and audit 100% of conversations in a flash – eradicating slow, human-error-prone, mundane manual reporting.
Easy to integrate with your phone system
Our Call360 solution is middleware for your phone supplier, making it easy to integrate.
Seamless integrations with third party platforms
Our Call360 solution can integrate with almost every phone system you could have.
Stay up to date on our journey
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Download our new white paper
Our groundbreaking new white paper challenges the widespread fear that Artificial Intelligence (AI) will lead to mass job losses, provides compelling examples of AI in action for companies including Pizza Hut and Dyno-Rod and demonstrate how AI adoption can transform the public sector, including the NHS. The findings underscore the need for UK businesses to […]
Launch of white paper ‘Unlocking Data, Unlocking People’
Join us on Monday 9th September for the launch of our new white paper ‘Unlocking Data, Unlocking People’ at Scale Space, White City in London from 11am – 1pm. Whether you are unsure how artificial intelligence is relevant to your business, or simply would like to learn how over 5,000 clients across the world including […]
Financial Times names Automated Analytics one of Europe’s fastest-growing companies in Europe
Automated Analytics has recently secured a notable accolade, being named the 818th fastest-growing…
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