Call360

Start finding your customer issues before they become problems

Analyse 100% of your call in a flash with our Call360 solution!

Analyse 10,000 of your calls in 0.2 seconds through the power of AI.

From intelligent automation that accelerates reporting and analytics, our Call360 solution is designed to make your call centre successful through improved performance.

AI Powered Speech Analytics

Call360 records, transcribes and categorises every customer call. Telling you where your calls came from and also what happened on them - did you drive a sale, a customer service enquiry, complaint or a booking?

call360 you calls
calls

Analyse 100% of your calls within a flash

With our Call360 solution, you can discover exactly why people call and audit 100% of conversations in a flash – eradicating slow, human-error-prone, mundane manual reporting.

call360 you calls
calls

Easy to integrate with your phone system

Our Call360 solution is middleware for your phone supplier, making it easy to integrate.

call360 you calls
calls

Seamless integrations with third party platforms

Our Call360 solution can integrate with almost every phone system you could have.

lily
RingCentral
4com
3cx
bOnline
Vonage
bt
gradwell
microsoft teams
nimvelo

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Explore the latest trends, tips, and insights in our world. Get the knowledge to empower your business growth and increase productivity.

Mark Taylor interviewed on Dyno-Pod

Mark Taylor interviewed on Dyno-Pod

Tune in for the latest episode of Dyno-Pod with our Founder and CEO Mark Taylor in the hot seat. British Gas’ Dyno-Rod has been a client of Automated Analytics for many years and you can discover how we significantly reduced their CPA and increased ROI in our case study and our White Paper ‘Unlocking Data, Unlocking People’. In […]

Work set to begin on Doncaster’s flagship digital tech hub

Work set to begin on Doncaster’s flagship digital tech hub

Construction work will soon begin on Doncaster’s Gateway One development, a new 52,000 sq. ft Grade A office building on Trafford Way which is set to become Doncaster’s new digital tech hub with global AI firm Automatic Analytics among the founding businesses set to take up residence.  Work on the £32m development, located adjacent to […]

Doncaster launches campaign to become an AI Growth Zone

Doncaster launches campaign to become an AI Growth Zone

Doncaster sets out ambitions to become Artificial Intelligence Growth Zone City of Doncaster Council has firmly set sights on becoming a regional Artificial Intelligence (AI) Growth Zone in two ambitious expressions of interest made to Government. South Yorkshire Mayoral Combined Authority (SYMCA) has submitted an expression of interest, which has been backed by a second […]

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