Call360
Monitor 100% of your sales calls in real-time to drive sales success
Analyse 100% of your calls in a flash with our Call360 solution!
Analyse 10,000 of your calls in 0.2 seconds through the power of AI.
From intelligent automation that accelerates reporting and analytics, our Call360 solution is designed to make your call centre successful through improved performance.
Free up time to focus on what matters
Save your team up to two days a week with automated reporting
Reduce costs
Slash your advertising and operational costs by up to 71%
Increase profitability
Discover actionable operational efficiencies to boost your profitability
AI Powered Speech Analytics
Call360 records, transcribes and categorises every customer call. Telling you where your calls came from and also what happened on them - did you drive a sale, a customer service enquiry, complaint or a booking?
Analyse 100% of your calls within a flash
With our Call360 solution, you can discover exactly why people call and audit 100% of conversations in a flash – eradicating slow, human-error-prone, mundane manual reporting.
Easy to integrate with your phone system
Our Call360 solution is middleware for your phone supplier, making it easy to integrate.
Seamless integrations with third party platforms
Our Call360 solution can integrate with almost every phone system you could have.
Stay up to date on our journey
Explore the latest trends, tips, and insights in our world. Get the knowledge to empower your business growth and increase productivity.
How AI Can Help You Learn from Your Team’s Best (And Worst) Sales Calls
Sales calls can be an invaluable window into your team’s performance. Every call holds information about what works, what doesn’t, and how your reps connect with customers. However, it can be difficult to understand these patterns if you’re just relying on manual reviews or sporadic feedback. This is where AI sales call analytics can really […]
AI, Call Recording and GDPR: What Businesses Need to Know
AI, call recording, and GDPR are reshaping the way businesses handle customer interactions. Advances in AI now allow companies to transcribe calls, analyse sentiment, and identify patterns at scale, which provides valuable insights for improving service and operations. However, these capabilities also increase responsibility. Recording and analysing calls involves processing personal data, which means businesses […]
How to Plan a Successful Marketing Campaign
With so many moving parts and decisions to make, planning a marketing campaign can feel overwhelming. But success comes from a clear strategy, a deep understanding of your audience, and the ability to measure and optimise performance at every stage. This guide breaks down the steps needed to create a campaign that delivers results. From […]
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