Call360
Start finding your customer issues before they become problems
Analyse 100% of your calls in a flash with our Call360 solution!
Analyse 10,000 of your calls in 0.2 seconds through the power of AI.
From intelligent automation that accelerates reporting and analytics, our Call360 solution is designed to make your call centre successful through improved performance.
Saving time
Save your team valuable time each week by analysing every call without spending hours listening to them all.
Reduce costs
Reduce costs and call volume by quickly identifying the reason why customers are calling.
Increase profits
Quickly identify issues regarding dropped calls, lost customers, and unsuccessful calls using the data to improve overall customer journeys.
AI Powered Speech Analytics
Call360 records, transcribes and categorises every customer call. Telling you where your calls came from and also what happened on them - did you drive a sale, a customer service enquiry, complaint or a booking?
Analyse 100% of your calls within a flash
With our Call360 solution, you can discover exactly why people call and audit 100% of conversations in a flash – eradicating slow, human-error-prone, mundane manual reporting.
Easy to integrate with your phone system
Our Call360 solution is middleware for your phone supplier, making it easy to integrate.
Seamless integrations with third party platforms
Our Call360 solution can integrate with almost every phone system you could have.
Stay up to date on our journey
Explore the latest trends, tips, and insights in our world. Get the knowledge to empower your business growth and increase productivity.
Our CEO reflects on a week in Washington
Last week a delegation from the UK and US travelled to Washington to attend the inauguration of the 47th President and Vice President of the United States of America, and champion the UK’s AI sector and Doncaster as a Centre of Excellence for Artificial Intelligence. Mark Taylor, Founder and CEO reflects on the trip: “As […]
Automated Analytics represents UK AI sector and Doncaster in Washington DC
A delegation from Automated Analytics are in Washington DC for the inauguration of the 47th President and Vice President of the United States of America, with the business sponsors of the Republication inauguration party ‘Stars and Strips and the Union Jack’ on Friday 17th January. Founder and CEO Mark Taylor comments on the significance of […]
Our CEO reacts to the AI Opportunities Action Plan
Our CEO Mark Taylor gave reaction to media today on the government’s AI Opportunities Action Plan which aims to ramp up AI adoption in the UK. In summary: – At a time when the national economy is grappling with challenging economic headwinds, the AI Opportunities Action Plan demonstrates Keir Starmer and this government’s steadfast commitment […]
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