Call360
Stop draining resources and guessing why people call
Analyse 100% of your call in a flash with our Call360 solution!
Analyse 10,000 of your calls in 0.2 seconds through the power of AI.
From intelligent automation that accelerates reporting and analytics, our Call360 solution is designed to make your call centre successful through improved performance.
Saving time
Save your team valuable time each week by analysing every call without spending hours listening to them all.
Reduce costs
Reduce costs and call volume by quickly identifying the reason why customers are calling.
Increase profits
Quickly identify issues regarding dropped calls, lost customers, and unsuccessful calls using the data to improve overall customer journeys.
AI Powered Speech Analytics
Call360 records, transcribes and categorises every customer call. Telling you where your calls came from and also what happened on them - did you drive a sale, a customer service enquiry, complaint or a booking?
Analyse 100% of your calls within a flash
With our Call360 solution, you can discover exactly why people call and audit 100% of conversations in a flash – eradicating slow, human-error-prone, mundane manual reporting.
Easy to integrate with your phone system
Our Call360 solution is middleware for your phone supplier, making it easy to integrate.
Seamless integrations with third party platforms
Our Call360 solution can integrate with almost every phone system you could have.
Stay up to date on our journey
Explore the latest trends, tips, and insights in our world. Get the knowledge to empower your business growth and increase productivity.
Government unveils plan to boost trust in AI
Peter Kyle, Secretary of State for Science, Innovation and Technology has launched new support for businesses to help develop and use trustworthy AI products and services. Using AI is central to the government’s plans for reforming the country’s public services and wider economy, going hand in hand with ensuring public trust in the innovations which […]
Automated Analytics’ Introduction to Codes of Practice for AI
With over 5,000 clients globally, over 3,500 from the USA, Automated Analytics is unique in being able to offer insight into AI adoption both here and in the USA. This government has spoken openly about Artificial Intelligence as key to growing the UK economy and on 11th December our Founder and CEO Mark Taylor will set […]
Reaction to the Autumn Budget
Yesterday, the Chancellor unveiled her much anticipated Budget, marking a significant shift in economic policy for the first time in 14 years under Labour. Responding to the Budget, Mark Taylor, CEO of Automated Analytics said, “Yesterday’s Autumn Budget was a positive continuation of the government’s commitment to harnessing Artificial Intelligence to deliver growth. I’m looking […]
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