Retail industry

Track Google My Business sales for your retail business

Customer success case studies

Discover how businesses like yours transformed with our software.
Real stories of growth, innovation, and success.

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reduction in hiring costs

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Measure the calls Google My Business generated for your branches without the guesswork

Use the power of artificial intelligence to attribute offline sales to your online marketing in real-time, enabling you to generate more sales, reduce your cost per sale, increase customer insight and bridge the data gap online click to offline sales can create.

You are probably thinking that as a retailer you don’t get any sales calls into your branches? Google estimate that 70% of users call a local retailer from Google My Business, making it an unknown sales channel for many. Listening to thousands of calls to establish sales and customer insights requires a team of people. But AI-powered call tracking can do the heavy lifting, so you know what is happening in your dealerships and branches.

Our powerful AI categorises every call in real-time, providing you with a source of measurable sales leads and powerful customer insight, categorised by source and branch.

Don’t let multi-site performance reporting get in the way of business improvement. Our platform bridges the data gap for enhanced sales and customer service reporting for multi retailers large and small.

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Helping you grow retail sales from Google My Business

  • How can I generate more sales leads cost effectively?
  • How many sales calls am I generating by branch from Google My Business?
  • What are customers complaining about most?
  • Where are we delivering exceptional customer service?
  • Why am I getting more calls in Branch A, but Branch B has better sales?
  • What generates sales leads by branch?
  • What is letting our service delivery down?
  • Where do I investment more marketing budget to generate more sales cost effectively?
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Generate more sales by building the complete picture of online clicks to offline sales

By tracking your calls through the power of artificial intelligence voice analytics, you will be able to identify the channels that are generating the most sales. This enables you to invest more marketing budget in areas that deliver profit.

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team

Get the most from your data with free account management

Our account support is not just a help desk but team of experts who specialise in source reporting, customer insights, and data analysis to help you get the most out of your data with regular reports. Need a new bespoke report created, our account management will get it sorted for you. Need some data analysis for a board report, no problem. And best of all, our account management is free.

There’s a plan whatever your business needs

Managed lead generation service

We pay for Google and Facebook, you only pay per exclusive inbound lead. Choose our fully managed service if you don’t have the time or resource to manage parts of your campaign in-house.

You do it yourself

Bridge the gap through your customer journey with more data. Power your own lead generation strategy with artificial intelligence, enabling you to analyse call and sales data in one place.

Stay up to date on our journey

Explore the latest trends, tips, and insights in our world. Get the knowledge to empower your business growth and increase productivity.

What is Call Tracking and Why Does Your Business Need It?

What is Call Tracking and Why Does Your Business Need It?

For many businesses, phone calls remain one of the most important ways customers make contact. However, it can be a challenge to track what prompted the call in the first place. This can make it difficult to understand which marketing activities are driving results and where budgets should be focused. Call tracking provides the insights […]

Why Your Cost Per Hire Is Higher Than It Should Be (And How to Fix It)

Why Your Cost Per Hire Is Higher Than It Should Be (And How to Fix It)

It’s essential to hire the right people to drive your businesses towards success. However, the recruitment process can often be overly expensive. Many organisations are often surprised to find that their cost per hire is more than expected, eating into budgets and slowing growth. Understanding why these costs rise – and knowing how to address […]

Why Listening Alone Isn’t Enough – The Business Case for AI Call Transcription

Why Listening Alone Isn’t Enough – The Business Case for AI Call Transcription

In today’s competitive business environment, it’s no longer enough to simply listen to customer calls. It’s true that traditional call monitoring can provide some insights, but it can often miss critical details and opportunities. AI call transcription offers a smarter approach, turning every conversation into accurate, analysable data. By automating this process, businesses can gain […]

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