Customer success case studies
Discover how businesses like yours transformed with our software.
Real stories of growth, innovation, and success.
Unlock a 360 overview of what's working and what's not
From intelligent automation that accelerates reporting and analytics, our software solutions are designed to make your business succeed and perform better.
Data insight you need without the guesswork to get more people wanting to sell their home
Use the power of artificial intelligence to attribute offline sales to your online marketing in real-time, enabling you to generate more sales, reduce your cost per sale, increase customer insight and bridge the data gap online click to offline sales, particularly with a branch network, can create.
Listening to thousands of calls to establish sales and customer insights requires a team of people. But AI-powered call tracking can do the heavy lifting, so you know what is happening in your call centre and branches at the touch of a button.
Our powerful AI categorises every call in real-time, providing you with a source of measurable sales leads and powerful customer insight, categorised by call centre and branch. Discover those that are calling to book a property appraisal versus those that just want a valuation over the phone. Get data easily on customers that want to instruct you for their conveyancing requirements instead of those that just want a cheap quote so you drive your sales conversion.
Don’t let multi-site performance reporting get in the way of business improvement. Our platform bridges the data gap for enhanced sales and customer service reporting for estate agents and conveyancing businesses alike.
Generating leads for Estate Agent and Conveyancing industries
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How can I generate more property appraisal leads more cost effectively?
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How many genuine sales calls am I generating by branch?
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What are my most valuable channels for generating conveyancing sales?
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What are customers complaining about most?
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Where are we delivering exceptional customer service?
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Why am I getting more calls in Branch A, but Branch B has better sales?
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What is letting our service delivery down?
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Where do I investment more marketing budget to generate more sales cost effectively?
Generate more sales by building the complete picture of online clicks to offline sales
By tracking your calls through the power of artificial intelligence voice analytics, you will be able to identify the channels that are generating the most sales. This enables you to invest more marketing budget in areas that deliver profit.
Get the most from your data with free account management
Our account support is not just a help desk but team of experts who specialise in source reporting, customer insights, and data analysis to help you get the most out of your data with regular reports. Need a new bespoke report created, our account management will get it sorted for you. Need some data analysis for a board report, no problem. And best of all, our account management is free.
There’s a plan whatever your business needs
Managed lead generation service
We pay for Google and Facebook, you only pay per exclusive inbound lead. Choose our fully managed service if you don’t have the time or resource to manage parts of your campaign in-house.
You do it yourself
Bridge the gap through your customer journey with more data. Power your own lead generation strategy with artificial intelligence, enabling you to analyse call and sales data in one place.
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Explore the latest trends, tips, and insights in our world. Get the knowledge to empower your business growth and increase productivity.
Why Listening Alone Isn’t Enough – The Business Case for AI Call Transcription
In today’s competitive business environment, it’s no longer enough to simply listen to customer calls. It’s true that traditional call monitoring can provide some insights, but it can often miss critical details and opportunities. AI call transcription offers a smarter approach, turning every conversation into accurate, analysable data. By automating this process, businesses can gain […]
What Are Your Customers Really Saying? How AI Voice Analytics Unlocks Deeper Insights
In a world where customers have more choices than ever, understanding what they really want has never been more important. Every conversation holds insights that can shape products and services, and drive business growth – but often these insights remain hidden. Traditional call monitoring and manual analysis are limited, often capturing only a fraction of […]
How Can AI Mitigate Information Overload in the Workplace?
Professionals are bombarded with more information than ever before. Emails, meetings, reports, dashboards, documents, chat messages – the sheer volume of information we’re expected to consume and respond to daily can be overwhelming. This phenomenon, known as information overload, is becoming a serious barrier to productivity, efficiency and employee wellbeing. But could AI hold the […]
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