Season 1, Episode 4: Increasing Pizza Hut hires by 42%.

In this week’s podcast episode, we enter the world of pizza franchising and HR management with Heather from RMC, a valued client of Automated Analytics.

Hosted by Mark Taylor, the CEO of Automated Analytics, this episode provides valuable insights into Heather’s journey as a pizza franchisee and her experience navigating HR challenges amidst the ever-changing landscape of recruitment while seeing a 42% increase in hires.

Background on Heather

Heather introduces us to Restaurant Management Company, a franchisee of Pizza Hut and KFC units led by McCoy Jr.

With over 120 locations across seven states and celebrating 50 years as a franchisee of Pizza Hut, RMC has a rich history of turning underperforming units into successful ventures.

Heather shares her journey within the company, starting as an HR assistant in 2001 and ascending to the role of chief people officer.

She reflects on the evolution of HR practices, particularly in recruitment, and highlights the transformative impact of technology on streamlining processes.

Challenges since COVID

The conversation shifts to the challenges faced by RMC in the aftermath of COVID-19. Heather discusses the significant downturn in application flow and the mounting pressure to revitalise recruitment efforts.

With traditional methods yielding diminishing returns and increased spending on platforms like Indeed, Heather emphasizes the need for a strategic shift in approach.

Why did you pick Automated Analytics?

Mark explores the decision-making process behind RMC’s adoption of Automated Analytics’ TalentTrack platform.

Heather recounts the initial scepticism and subsequent realisation of the platform’s potential in driving application flow and reducing costs.

With tangible results surpassing expectations, the decision to embrace AI-driven solutions proved to be a game-changer for RMC.

What results have you received since using Talent Track?

Heather shares the remarkable outcomes achieved post-implementation of TalentTrack.

From a 300% improvement in application flow to a sharp reduction in cost per hire, the impact of Automated Analytics’ platform on RMC’s recruitment metrics has been nothing short of astonishing.

Heather commends the platform’s efficiency and effectiveness in optimising recruitment processes.

Building trust between businesses and AI

Mark and Heather delve into the far-reaching effects of implementing AI-driven solutions in HR practices.

Heather emphasises the trust placed in technology as a tool for enhancing productivity and streamlining operations.

Clashing with the fear of job displacement, Heather highlights AI’s role as a strategic ally in focusing efforts on talent retention and organisational growth.

Conclusion

As the podcast draws to a close, Mark commends Heather for her proactive approach and the substantial results achieved through collaboration with Automated Analytics.

Heather’s journey puts into perspective the potential of leveraging technology to overcome HR challenges and drive business success.

The episode serves as a testament to the power of innovation and strategic partnerships in navigating the complexities of modern-day recruitment.

Stay tuned for the next episode as we continue to explore insightful conversations and success stories in the world of business and technology.

Where can you watch the episode:

You can watch the podcast at: https://www.youtube.com/@AutomatedAnalyticsPodcast

Where can you listen to the episode:

You can listen to the podcast at: https://podcast.automatedanalytics.co